Consultations
When cancelling appointments your consideration of the following is appreciated:
Less than 7-days notice
Where less than 7 days notice is given, your consultation can be rescheduled as long as the second appointment is taken within the following 7 days from the date that the notice is received.
In this case, no refund will be issued due to the preparation work involved in preparing for your session.
Should the second appointment also be cancelled, no refund will be issued and you will be required to re-book.
7-day notice or greater
Refunds can be issued where 7 days notice or more is given.
Products
Where cancellation is received before goods are dispatched a full refund will be given.
Please understand that cancellations cannot be accepted after goods have been dispatched.
Subscriptions
Cancellation of subscriptions will apply to the next month of the subscription except in the case where the cancellation request is received prior to the start date of the subscription. Refunds will be calculated accordingly.
I can be contacted using the form below if you need further information.
Thank you for your understanding.
